Terms & Conditions

1. Introduction
Welcome to Scratesina! These Terms & Conditions outline the rules and regulations governing the use of our website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please discontinue use of our services immediately.

These Terms & Conditions are governed by Australian Consumer Law and applicable regulations. Nothing in these Terms limits consumer rights under applicable Australian law.

2. Services Provided
Scratesina provides digital travel services, including but not limited to:

Custom Travel Itineraries – Personalized recommendations based on user preferences.
Travel Consultations – Expert advice on destinations, routes, and experiences.
Destination Guides – Comprehensive travel insights for various locations.

Scratesina does not provide direct booking services for flights, hotels, or transportation. Our role is strictly advisory, and all bookings must be made through third-party providers at the user’s discretion.

3. User Responsibilities
By using our website and services, you agree to:

Provide accurate and truthful information when submitting inquiries or booking consultations.
Use our services for personal, non-commercial purposes only.
Refrain from copying, distributing, or misusing our content without permission.
Abide by applicable laws and regulations while using our platform.
Acknowledge that violating these Terms may result in restricted access to our services.

4. Limitation of Liability
While we strive to provide accurate and up-to-date travel information, Scratesina is not liable for:

Errors, delays, or changes in travel conditions beyond our control.
Losses or damages arising from reliance on information provided on our website.
Third-party services, including but not limited to hotels, airlines, and tour operators.
Users acknowledge that travel plans are subject to change, and Scratesina is not responsible for unforeseen disruptions. This limitation of liability applies to the fullest extent permitted by law.

5. Intellectual Property
All content on the Scratesina website, including text, graphics, and digital materials, is protected by copyright and intellectual property laws. Users may not reproduce, distribute, or modify our content without explicit permission. Unauthorized use of our content may result in legal action.

6. Payment & Refund Policy
All payments for Scratesina services must be made in full before receiving digital travel plans or consultations. By completing a payment, you acknowledge and agree to our Return and Refund Policy.

7. Privacy & Data Collection
By using our services, you acknowledge and agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

8. Modifications to Services & Terms
Scratesina reserves the right to modify, suspend, or discontinue any part of our services at any time. We may also update these Terms & Conditions periodically. Users will be notified of significant changes via email or a notice on our website. Continued use of our website signifies agreement to the latest version of these terms.

9. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:

111 Swansea St, East Victoria Park WA 6101, Australia
Email: [email protected]
Phone: +61 8 6363 5510